at333 Terms & Conditions

These terms and conditions ("Terms") apply to the at333 platform and all of its services. The platform is operated by at333 (referred to here as "Company", "we", or "Platform"). By accessing the at333 website, creating an account, or using any game or service, you agree to be fully bound by these Terms.

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). If you disagree with any part of these Terms, please refrain from using our platform.

1.1 Definitions

• "User" or "Member" — any person who has registered on at333 and is using the platform's services.
• "Account" — a user's registered personal account on the at333 platform.
• "Services" — all online gaming, betting, and related features provided by at333.
• "Wagering Requirement" — the condition to place a specified amount of bets before bonus funds can be withdrawn.

1.2 Legal Framework

at333 operates as a secure and transparent platform. The platform follows SSL encryption technology and fair play principles. Users' personal information and financial transactions are handled with the highest level of security.

2.1 Age Requirement

Users must be at least 21 years old to open an account on at333. Only those aged 21 or above are eligible to use this platform. The Company may request relevant documents for age verification at any time.

2.2 One Account Policy

Each user may open only one account. If the same person operates multiple accounts, both accounts will be permanently closed and all bonuses and winnings will be voided.

2.3 Information Provided at Registration

• Users must provide accurate and truthful information at the time of registration.
• Name, date of birth, and contact details — all must be filled in correctly.
• The Company reserves the right to close the account and withhold deposited funds if registration is completed with false information.
• If required, identity documents must be submitted as part of the KYC (Know Your Customer) process.

2.4 Login Credential Security

You are solely responsible for keeping your at333 account password and login credentials completely confidential. The Company will not be held responsible for any losses to an account that result from sharing login details with a third party.

By using the at333 platform, every member is obligated to fulfill the responsibilities listed below:

3.1 Lawful Use

• The platform must be used for personal entertainment purposes only.
• Any form of fraud, manipulation, or dishonest gameplay is strictly prohibited.
• Using software bugs or technical vulnerabilities to gain an unfair advantage is not allowed.

3.2 Financial Responsibility

The user bears full responsibility for betting within their own financial means. at333 will not be held liable for any financial losses. Users are encouraged to follow responsible gaming principles.

3.3 Account Security

• Any unauthorized access or suspicious activity on the account must be reported to the support team immediately.
• After logging in from a public device or network, the session must be properly logged out.

4.1 Deposit Rules

The following payment methods are supported for depositing funds on the at333 platform:

• bKash — Bangladesh's most widely used mobile banking method.
• Nagad — the digital financial service of the postal department.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Bank Transfer — major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

The minimum deposit amount for each payment method is ৳100. Depositing from the Company's own funds is strictly prohibited — only payments from a method registered in the member's own name will be accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• KYC verification may be required at the time of withdrawal.
• The withdrawal method must match the deposit method.
• Withdrawals may be delayed if wagering requirements related to a bonus have not been met.

4.3 Currency & Conversion

All transactions on the at333 platform are conducted in Bangladeshi Taka (BDT / ৳). If currency conversion is required, the prevailing exchange rate will apply and additional charges may be added.

5.1 Welcome Bonus

New members at at333 have the opportunity to receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳10,000. For example:

• A deposit of ৳1,000 earns a bonus of ৳1,500, making the total balance ৳2,500.
• A deposit of ৳14,000 earns the maximum bonus of ৳10,000, making the total balance ৳24,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only (not on deposit + bonus). For example: for a ৳1,500 bonus, ৳1,500 × 10 = ৳15,000 in bets must be completed before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• at333 reserves the right to modify or cancel bonus offers.
• Once the validity period of a promotion expires, that bonus is voided.
• A bonus may only be usable on specified games — special terms apply separately for each bonus.
• If deposited funds and a bonus are combined, only the deposited amount is withdrawable before the wagering requirement is fulfilled.

5.4 VIP Program

at333's VIP program has five tiers, each offering weekly cashback benefits:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

Advancement to a VIP tier depends on the member's regular activity and contributions. VIP cashback amounts are subject to review and the Company reserves the right to make changes.

6.1 Fair Play Policy

All games on the at333 platform are conducted in accordance with fair play principles. Game outcomes are determined entirely at random using Random Number Generator (RNG) technology. No user or employee can influence the result of a game.

6.2 Betting Limits

Each game has specific betting limits set, which are displayed on the game's page. Users may set their own bet amounts based on their own means.

6.3 Technical Issues

• If a game is interrupted midway due to a server error or network problem, the Company will make every effort to recover the relevant round.
• If a game result is voided for technical reasons, the bet amount will be refunded.
• If an abnormally large win is recorded due to an error, the Company reserves the right to void that win.

6.4 Sports Betting

The sports betting section offers the opportunity to bet on various sports including cricket, football, and kabaddi. Betting rules and payouts are determined according to the terms of the specific event. In the event a match is cancelled or postponed, the applicable rules are detailed on the sports betting page.

Any of the activities listed below are strictly prohibited on the at333 platform. Violating these rules will result in permanent account closure and deposited funds may be forfeited:

• Creating or operating multiple accounts.
• Registering with a false identity or fake information.
• Playing games using software bots, automated scripts, or artificial intelligence.
• Sharing bonuses with other users or engaging in collusion.
• Using the platform for money laundering or illegal financial activities.
• Attempting to hack, manipulate, or breach the platform's security.
• Harassing, threatening, or behaving indecently toward other users.
• Attempting to access or take control of another person's account.

8.1 Closure by the Company

at333 reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Evidence of fraud or fraudulent activity.
• Account inactive for two or more years.
• Legal or regulatory reasons.

8.2 Voluntary Account Closure

If you wish to close your own account, please contact our support team. All pending withdrawals must be processed before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, any user may request to exclude themselves from the platform for a specified period (self-exclusion). Detailed information about this feature is available on the Responsible Gaming page.

9.1 Service Guarantee

The at333 platform is committed to providing the highest quality of service. However, the company will not be liable in the following situations:

• Internet connection issues or faults with the user's device.
• Unexpected technical disruptions or failure of third-party services.
• Losses caused by the user's own mistakes or negligence.
• Losses resulting from the user's violation of the Terms and Conditions.

9.2 Service Disruption

The service may be temporarily disrupted due to maintenance work, technical upgrades, or unforeseen circumstances. During such times, the company will endeavour to provide a fair resolution for any ongoing games or bets.

9.3 Third-Party Content

The at333 platform may include content from third-party game providers. Games from various developers including Pragmatic Play, Spribe, JILI, and PG Soft are available. The content and policies of these games are the responsibility of the respective developers.

at333 gives the highest priority to the security of users' personal information. To read our full privacy policy, visit the Privacy Policy page.

10.1 Data Collection

• Personal information provided at the time of registration.
• Payment transaction information.
• Platform usage logs and activity data.

10.2 Purpose of Data Use

• Improving and personalising the quality of service.
• Fraud prevention and ensuring security.
• Meeting legal and regulatory requirements.
• Providing support services.

10.3 Sharing Data with Third Parties

Personal information is not shared with third parties without the user's consent. However, information required to meet legal obligations or to process payments may be shared with the relevant parties.

at333 reserves the right to change, amend, or update these Terms and Conditions at any time. In the event of changes:

• The updated Terms and Conditions will be published on this page.
• For significant changes, registered users will be notified by email or through a notification within the platform.
• Continued use of the platform after any changes will be considered acceptance of the new Terms and Conditions.
• If a user does not agree with the new Terms and Conditions, they may apply to close their account.

The date of any changes to the Terms and Conditions will always be noted at the top of this page. Previous versions may be provided upon request.

12.1 Submitting a Complaint

Complaints regarding these Terms and Conditions or any service provided by at333 may be submitted in the following ways:

• Support is available 24/7 in Bengali and English via live chat.
• Contact us by email: [email protected]

12.2 Complaint Resolution Process

• Upon receiving a complaint, the support team will review the matter promptly.
• For complex matters, additional information or documentation may be requested.
• The final decision will be communicated to both parties in writing.

12.3 Dispute Resolution

Any dispute between at333 and a user will first be addressed through amicable discussion. If a resolution cannot be reached through this process, steps will be taken in accordance with the applicable legal framework.